Returns and Exchanges

Returns & Exchanges

Holiday gifts purchased between November 1st, 2018 and December 25th, 2018 can be returned or exchanged until January 12th, 2019.

We will gladly accept any unworn, unwashed, and undamaged full-priced item for return or exchange within 30 days of the original purchase date. Refunds will be made in the form of original payment.

We will accept any unworn, unwashed, and undamaged sale item for store credit or for exchange within 7 business days from receipt. All items 50% off are final sale.

To return or exchange an item, please note on your receipt your reason for exchange/return and use the enclosed prepaid shipping label to mail back your package. If you are returning an item, we will deduct $10 from your refund for shipping. If you are exchanging, the shipping is on us.

You are also welcome to use any carrier of your choice to mail back your package, in which case we will not deduct for return shipping.

Please send returns to:
Web Office
Oak Hall E-Commerce
6150 Poplar Avenue, Suite 146
Memphis, TN 38119

You may also return or exchange the above items in our Memphis store.

 
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